About Nexus Global
​
Nexus Global specialises in providing a regulatory platform and compliance support to international
financial advisers and intermediaries to enable them to meet regulatory requirements to provide their
clients with a professional service.
The financial advisers trading under Speed Financial Solutions are members of Nexus Global. Nexus Global is a division of Blacktower Financial Management (International) Limited (BFMI). All approved members of Nexus Global are appointed Representatives of BFMI. BFMI is licensed and regulated by the Gibraltar
Financial Services Commission (FSC) and bound by the rules under licence number 3647:
http://www.fsc.gi/regulated-entity/blacktower-financial-management-international-limited-
3647
The financial advisers trading under Speed Financial Solutions are members of Nexus Global EU. Nexus Global EU is a division of Blacktower Insurance Agents & Advisors Limited ( BIAAL) with Head Office in 102 Michael Zavou, 1st Floor, Ayios Athanasios, 4107 Limassol, Cyprus. Both Andrea Speed (ICCS Licence No. 7191) and Kathryn Dillon (ICCS Licence No. 7190) are appointed sub-agents of BIAAL which is licensed and regulated by the Cyprus Insurance Companies Control Service (ICCS) under Licence Number 5101. https://www.mof.gov.cy/mof/iccs.nsf/home_en/home_en?OpenDocument
​
Complaints Procedure
International Residents
It is important that we hear any concerns you have regarding the services we offer.
Nexus Global operates a formal complaint handling procedure. A client’s complaint will be
acknowledged promptly with a copy of our complaint’s procedure.
Should you have a complaint we ask that you inform Nexus Global Office in the first instance. We
will then review and make contact with the relevant office. If you have already spoken to someone
regarding your complaint, please include their name in your correspondence as this will assist in
your complaint being answered more promptly.
Complaints can be emailed to: info@nexus-global.net or you can also write to:
Nexus Global
Waterport Place,
Floor 2 Unit 2.3
Europort Road,
Gibraltar GX11 1AA
EU Residents
It is important that we hear any concerns you have regarding the services we offer.
Nexus Global EU operates a formal complaint handling procedure. A client’s complaint will be
acknowledged promptly with a copy of our complaint’s procedure.
Should you have a complaint we ask that you inform Nexus Global EU Office in the first instance. We
will then review and make contact with the relevant office. If you have already spoken to someone
regarding your complaint, please include their name in your correspondence as this will assist in your
complaint being answered more promptly.
Complaints can be emailed to: infocyprus@blacktowerfm.com or you can also write to:
Nexus Global EU
102 Michael Zavou, 1st Floor
Ayios Athanasios,
Limassol, 4107
Cyprus
​
​
Complaints form
​
​
​
​
​